Shanghai, November 2026 — After signing an insurance direct-pay partnership in the Greater Bay Area in mid-October, Jiahui Health and HSBC Insurance Hong Kong have taken the next step: extending their health-management cooperation into the Yangtze River Delta. The expanded network now covers Shenzhen, Shanghai and Suzhou, giving HSBC Insurance customers who travel frequently between Hong Kong and the Chinese mainland clearer access to international-standard care on both sides of the border.

A ribbon-cutting ceremony brought together Dr. John K. Hsiang, Chairman of the Jiahui Health Executive Committee; Dr. Qiu Ling, Vice President for Jiahui’s network clinics; Maisie Tsui, Chief Executive Officer of HSBC Life Hong Kong; and Alex Au, Chief Product Business Officer of HSBC Life Hong Kong, along with other representatives of both organizations.

Rising cross-border travel, rising demand for care

Hong Kong government figures show that passenger trips through the city’s control points reached 335 million last year, a record high, as more Hong Kong residents travel, live or retire on the mainland. A recent HSBC report on affluent family health likewise pointed to health risk as a growing “hidden gap” on household balance sheets, and to cross-border, integrated health management as an increasingly urgent need for high-net-worth families.

What the upgrade adds

Under the expanded arrangement, value-added services for HSBC Insurance customers include a fast appointment channel at Jiahui, customized care packages and related VIP benefits meant to make the care pathway smoother. Customers can also use exclusive offers and VIP areas at Jiahui, as well as tailored health-checkup services designed for HSBC Insurance policyholders. The services apply to HSBC Insurance policyholders in both Hong Kong and the Chinese mainland.

A wider door for inbound and cross-border patients

Dr. Qiu Ling said Jiahui was glad to move, in a short time, from insurance direct-pay cooperation to a broader medical-service network stretching from the Greater Bay Area into the Yangtze River Delta. From its founding, she said, Jiahui has followed international standards of care. As inbound medical travel to China accelerates, Jiahui International Hospital has become one of the preferred hospitals for overseas patients seeking treatment in China, and was recently the only Chinese medical institution invited to present China’s inbound medical care at the WTO Public Forum in Geneva.

Alex Au of HSBC Life Hong Kong said that as more insurance customers live, work and plan retirement across the border, they want reliable medical support wherever they are. Through the partnership with Jiahui, the insurer hopes to help customers who are less familiar with the local health system prepare for the longer term and live healthier, more at ease on either side of the border.

Editor: Chen Qing

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Translated and adapted from PR Newswire Asia / Jiahui Health, prnasia.com, “嘉会医疗与汇丰保险健康管理合作升级”.